This policy governs your purchase of Mobile Tracker Free application subscription. Please be sure to read this carefully before completing your order as it sets out your rights with respect to your purchases, including essential restrictions and exclusions.
In case you have technical issues with the Mobile Tracker Free monitoring application, which cannot be fixed by Mobile Tracker Free Customer Support Center, you may be eligible for a full refund in accordance with Refund Policy outlined below. However, we are convinced that most of claims for refund may be avoided if you accept professional help from our Customer Support Center. To contact the Customer Support Center please write to [email protected].
Subject to this Refund Policy, you may be eligible to receive a full refund within 7 days following the day of your purchase provided your reasons don’t contradict with the Refund Policy conditions outlined below.
No refunds can be issued to a user for the following reasons:
Your refund may be issued only once. If you buy another Mobile Tracker Free subscription at a later time, it cannot be submitted to the same request for reimbursement.
You must send your refund request at [email protected]. We do not accept refund requests made in any other way. The refund decision must be made within seven business days.
In the event of a chargeback by a credit card company (or similar action by another payment provider allowed by us) in connection with your purchase of any subscription plan(s), you agree that we may suspend access to any and all accounts you have with us. Account’s reactivation is processed at our discretion and only after our receipt of the unpaid purchase(s).Charges for the service(s) which use our credit card payment processor will be identified on your credit card statement. Fees, incurred as the result of chargebacks or other payment disputes brought by you, your bank, or a Payment Provider, and disputes that require accounting or legal services shall be covered by you.